Welcome to Tahadi Design. By accessing our website and using our design services, you agree to the following terms and conditions.

 

Introduction  

Tahadi Design is a design agency based in UAE, providing design services to clients worldwide. These terms and conditions govern the use of the Tahadi Design website and our design services.

 

Advance Payment

To initiate your project and secure our design services, we require full payment in advance. This payment is necessary to reserve our team's time and resources exclusively for your project.

Payment Options: Convenient and Secure Payment Methods

1-PayTab Link: Our secure online payment system allows you to easily make payments using your debit or credit card. Simply click on the provided PayTab link, enter your payment details, and enjoy a seamless and hassle-free transaction.

2-Bank Transfer: If you prefer to make a direct bank transfer, we provide you with our bank account details for a smooth and secure transaction. Upon confirming your order, you will receive an email with the necessary information to initiate the transfer.

3-Cash Payment: For clients who prefer to visit our office, we welcome cash payments. You can arrange a convenient time to visit our office, make your payment in cash, and receive a receipt for your records. Our team will be happy to assist you with any questions or guidance you may need.

Please note the following details regarding our payment options:

Payment Confirmation: Once your payment has been received and processed, we will send you a confirmation email or message, acknowledging the successful transaction.

Receipts: For all payment methods, we provide detailed receipts for your records. These receipts serve as proof of payment and can be used for accounting and documentation purposes.

Currency: We accept payments in the local currency [specify your currency]. If you are making an international payment, please ensure you factor in any currency conversion fees or charges that may apply.

Payment Security: We prioritize the security of your payment information. Our online payment system and internal processes comply with industry standards to protect your data.

Refund Policy 

1- Delayed Delivery:
If, for any reason, we fail to deliver the agreed-upon work within the specified timeframe, we are committed to providing a full refund. Your time is valuable, and we strive to uphold our promises and meet deadlines.

2- Package and Service Refunds:
If you have opted for a package or multiple services, and we have not initiated work on one or more of those services, we are happy to provide a refund for the services that have not been started. We believe in transparency and fairness in our business practices.

Please note that refunds will not be issued in the following circumstances:

1- The customer is dissatisfied with the design or changes their mind about the project. We put significant effort into understanding and meeting your design preferences, but subjective preferences can vary.Our commitment is to deliver quality work and meet our agreed-upon obligations promptly.

2- If you have any concerns or questions about our refund policy, please don't hesitate to contact us. Your satisfaction is important to us, and we will do our best to address any issues that may arise during our collaboration.

Cancellation Policy

If you wish to cancel any of our services, please notify us within 24 hours of making the payment or confirming the project details. This allows us to allocate our resources effectively and process your cancellation promptly.

To request a cancellation, please contact our customer support team by email, phone, or direct message, providing your order or project details, and the reason for cancellation.

If a cancellation request is received within the specified timeframe and work has not yet commenced on your project, we will provide a full refund of the amount paid. The refund will be processed according to our refund policy, as outlined in our terms and conditions.

In cases where work has already begun on your project, a partial refund may be applicable based on the progress made and the resources allocated. Our team will assess the situation and determine the applicable refund amount, if any.

Client Data  

Tahadi Design will keep all client data and information secure and confidential. We will not disclose any client information to third parties without the client's consent.

 

Copyright  

All copyright and intellectual property rights to the design work created by Tahadi Design will remain with Tahadi Design unless otherwise agreed upon in writing.

 

Revisions  

Tahadi Design will provide a reasonable number of revisions to the client before final delivery of the project. Any additional revisions beyond the agreed-upon amount may result in additional fees.

 

Delivery  

Tahadi Design will deliver the final design work to the client in the agreed-upon format and within the agreed-upon timeframe.

 

Payment  

The client agrees to pay Tahadi Design the remaining balance upon completion of the project and delivery of the final design work.

 

Termination  

Either party may terminate the project at any time by providing written notice to the other party. In the event of termination, the client will be responsible for any work completed up until that point.

 

Use of Website  

You may use the Tahadi.design website for lawful purposes only. You may not use the website in any way that violates any applicable laws or regulations or infringes upon the rights of others.

 

Intellectual Property  

All content on the Tahadi.design website, including but not limited to text, graphics, logos, images, and software, is the property of Tahadi Design or its licensors and is protected by copyright and other intellectual property laws.

 

Links to Third-Party Websites  

The Tahadi.design website may contain links to third-party websites. Tahadi Design is not responsible for the content or accuracy of any third-party websites, and the inclusion of any links does not imply endorsement by Tahadi Design.

 

Disclaimer  

The information on the Tahadi.design website is provided "as is" without any representations or warranties, express or implied. Tahadi Design makes no representations or warranties in relation to the information on this website.

 

Limitation of Liability  

Tahadi Design will not be liable to you in relation to the contents of, or use of, or otherwise in connection with, this website for any indirect, special, or consequential loss.

 

Indemnification  

You agree to indemnify and hold Tahadi Design harmless from any claims, damages, or expenses arising out of your use of the Tahadi.design website.

 

Modification  

Tahadi Design reserves the right to modify these terms and conditions at any time without notice. Your continued use of the website after any such changes constitutes your acceptance of the new terms and conditions.

 

Governing Law  

These terms and conditions shall be governed by and construed in accordance with the laws of UAE.

 

 

Thank you for choosing Tahadi Design for your design needs. If you have any questions or concerns about these terms and conditions, please contact us at  [email protected]